After launch
Website maintenance and care
A website is not furniture. It is closer to a vehicle, and the ones that get serviced last much longer.
Sites do not fail suddenly. A certificate lapses, a plugin goes unpatched, a payment gateway changes its API, someone uploads a forty megabyte photograph to the homepage. Six months of small neglect and the site is slow, broken in one browser, and quietly turning visitors away.
A care plan is a scheduled check that catches those things while they are still small. It also means there is somebody to call who already knows how your site is built.
We keep this deliberately plain. You get a report you can read, and the hours you do not use do not vanish into a retainer nobody itemises.
What the work covers
Included in every maintenance & care project.
Dependency and security updates
Packages and platform versions kept current, tested on a preview URL before anything reaches the live site.
Uptime and speed monitoring
Checked continuously, with Core Web Vitals tracked month to month so a slow drift gets caught early.
Backups you can restore
Taken on a schedule and actually test restored. An untested backup is a guess.
Content and small changes
A monthly allowance of hours for edits, new pages, seasonal banners and the rest of it.
A report worth reading
What changed, what broke, what we fixed, what we suggest next. One page, in plain words.
Priority when something is wrong
Care plan clients go to the front of the queue with a response window we have agreed in writing.
No themes, no page builders, no plugin stacks
Every site written from scratch, starting from almost nothing and adding only what the pages need. The whole speed recipe is published, not kept secret.
Read the recipe →AI, used properlyWe use AI to go faster, not to decide
It writes the mechanical parts. It never chooses the architecture, the performance budget, or a single fact about your business. Everything is reviewed by the person who will maintain it.
Where we draw the line →Questions
Asked often enough to answer here.
If yours is not here, the general questions page covers how we work, or you can just ask.
Do I need a care plan for a site you built?
Not for the first months. A new build has current dependencies and nothing has drifted yet. It becomes worthwhile somewhere around six months in, or immediately if the site takes payments or holds customer data.
Can you maintain a site another agency built?
Usually yes. We start with an audit to see what we would be taking on. If the codebase is in a state where maintenance would cost more than a rebuild, we will tell you that plainly rather than bill you monthly to hold it together.
What counts as an emergency?
The site is down, checkout is failing, or there is a security incident. Those get immediate attention. A text change on a Sunday does not, and we would rather set that expectation now than disappoint you later.
Related work we do
All 16 servicesCustom web development
Websites written from scratch for one business, rather than a theme bent into shape until it almost fits.
Next.js development
The framework we reach for first, and the one we know well enough to know when it is the wrong answer.
Bun and Node.js backends
The part nobody sees, which is exactly why it has to be right.
Want this for your business?
Tell us what you have now and what is not working. We will tell you what we would do and what it would cost.